What do our customers say?

What better way to tell you about our exceptional customer service than direct from our customers themselves?


Below is a small selection of customer comments that we receive:

 

Mr Haley (07 Aug 2010)

Very happy with how the whole process was handled.  Everything was smooth and communication was at the right level.

 

Mr Brown (05 Aug 2010)

I have bought several cars from Fawdington and dealt with the same salesman.  He is very good at his job and always makes me feel welcome and important)

 

Mr Wardhaugh (25th Aug 2010)

Great support and communication.

 

Mr Evans (12th Aug 2010)

We have had BMW cars from various different BMW dealers in the North East and have had good service from all. However the service we have received from Fawdington has been excellent from start. Our next car will definitely be brought from this dealer. Exceptional service  

 

Mr Edgar (03 Aug 2010) Vehicle was not cleaned apparently they did not have time to do it I was told the car could be cleaned if i was prepared to wait but I could not due to a prior appointment


Mr More (11th Aug 2010)

Great service on the work completed on staurday morming on my request, no problems. Staff expecting me on arrival. Even rang my mobile to let me know work had been completed early.   Mr Rice (10 Aug 2010) Very happy with the was the visit went and would recommend in the future.   Mr Carey (04 Aug 2010) Staff at this branch are excellent, making ownership more of a pleasure.



If you have any comments on the service you have received at Fawdington, please email our Customer Relationship Manager rachael.wilkinson@fawdington.bmw-net.co.uk